General

This is a legally binding contract between the property owner,  and the holidaymaker. The property owner is also referred to as "we" and "us".The holidaymaker is the person who signs the booking form or, in the case of online booking, the person who makes the online payment. This person is responsible for ensuring all members of the holiday party accept and adhere to these terms and conditions. The holidaymaker is also referred to as "you".The property referred to being Tigh Beag, 12A Mellon Udrigle, Laide, Highland, IV22 2NT, United Kingdom.

Bookings

A 30% booking deposit is payable when you book the property. This booking deposit is taken on a provisional basis. Once these funds are cleared, it will secure your holiday dates and is non refundable.   The balance of the rental charge, along with the breakage deposit (if required) is payable in 4-6 weeks prior to the start of the holiday. Failure to pay the balance in full by the due dates will constitute a cancellation of the holiday by the holidaymaker, and the booked dates,  will be re-released by the owner.  Please be sure to note the due dates of these payments, as reminders are not routinely issued. Directions and a welcome pack with key instructions will be emailed to you 2 weeks before travel. Bookings made less than 6 weeks prior to the arrival date must be paid in full at the time of booking.

Cancellation by the Holidaymaker

Cancellation of the booking by the holidaymaker should be made by email to admin@tighbeag.scot  You will be  liable for the whole/any costs of  the booking,  however, we will endeavour to re-let the property. If the property is re-let we will refund any monies which have been paid by you, but not before the date of the subsequent re let,  less a £50 admin charge. If we are unable to re-let the property, there shall be no obligation on our part to repay any monies paid.We strongly recommend you take out holiday cancellation insurance.Where payments have been made by stripe there are minor admin charges both for payments and refunds, deducted from your payments to us by the card issuer, which we will also retain from your payments.

Cancellation by the Property Owner

The property owner will endeavour to make sure the stated property is available for the dates contracted. In the unlikely event the property becomes not available and the property owner has to cancel the booking, the property owner will endeavour to find the holidaymaker suitable alternative accommodation. If suitable alternative accommodation cannot be found, the holidaymaker shall be entitled to a full refund. The property owner shall only be liable to return the monies received. No compensation or consequential losses shall be paid.

Miscellaneous

Whilst every care is taken to provide a true and accurate description of the property, over time, alterations are made and some things do change. The holidaymaker accepts that no refunds are available for such discrepancies.The property owner reserves the right to enter the property, at a reasonable time, in the event of an emergency or remedial repair work being required.The property owner is entitled to ask the holidaymaker to leave the property without any refund if, in the property owner's opinion, the behaviour of the holidaymaker and/or his/her party is unacceptable.The property owner reserves the right to refuse entry to anyone, who in the property owner's opinion is not suitable to or capable of taking charge of the property.The property owner reserves the right to ask the holidaymaker and their party to leave the property, without refund, should the behaviour of the holidaymaker and/or their party be considered by the property owner to be unreasonable.

Number of Guests

The maximum number of people entitled to stay at this property is 5 and furthermore, only those people named on the booking form are entitled to stay. If it is found that more people than agreed are using the property, this will be considered a breach of contract and the holidaymaker and his/her party will be asked to leave immediately without any refund. Sub letting or assignation of the let is prohibited.

Pets

Pets are allowed in the property subject to the property owner's agreement. All pets must be house trained. No more than 1 dog is permitted unless agreed by the owner at the point of booking, where a surcharge may be applied. Pets must not be left unaccompanied in the property at any time and must not be allowed on the beds or furniture. The holidaymaker shall be liable for all damage caused by his/her pet or any pet belonging to the holidaymaker's party. A charge will be made for any additional cleaning required. The property owner cannot be held responsible for any accident or injury to a pet during their stay. This is an active crofting area and all pets must be kept under control outside at all times

Electricity

Due to the unprecedented rise in the cost of energy, bookings will now be required to pay an electricity charge to cover usage. We feel this is preferable to large increases in the house rental costs per week.  Any significant extra Kilowatt hours used beyond the charge will be notified to the holidaymaker and an additional payment will be required. The current cost of supply @ 26 Feb 2023 is  £0.3456 /Kwh and is variable in line with our suppliers. This method is also cheaper and preferable to installing a pay as you go system in the house. The charge may vary from time to time in line with average usage, and costs of supply.

Since the introduction of the charge it has been found that only December/ January/February are likely to attract an additional cost, but due to its coastal nature and the degree of insulation of the house, these costs remain small, seasonal conditions excepted.

Arrival and Departure Time

Every effort will be made to have the property available from 15:00 on the day of arrival. The property must be vacated by 10:00 on the day of departure. Late departure will result in an additional charge being made. Information about keys and how to collect them will be provided 2 weeks before your holiday. If you have not been contacted in this regard before your trip please call 07860 884659 or email admin@tighbeag.scot

Liability

The property owner takes no responsibility for the personal possessions of the holidaymaker or the holidaymaker's party. Vehicles and possessions are left entirely at the risk of the holidaymaker.Children must be supervised at all times.

Cleaning

We would like to think the holidaymaker and party would treat the property as they would their own home and at the end of the holiday the property is left in a clean and tidy condition. The property owner retains the right to make an additional charge for cleaning should the property not be left in a similar condition to the way it was found at the start of the holiday.

Breakages

The holidaymaker should make every effort to keep the property, fixtures and fittings and all contents in the same state of repair and condition as at the start of the holiday. Any accidental damage or breakages should be reported to the property owner (or the housekeeper) prior to departure. The property owner retains the right to make an additional charge for damage and breakages.

EPC Certificate here